FREE FIRE FAQS

Free Fire – Game Security FAQ

Free Fire place a lot of emphasis on our data security and providing a positive and an enjoyable experience to all our players. Teams across security, engineering, legal and operations work together to tackle any new found vulnerability and cheats.

 

For more information pertaining to Game Security, please refer to the FAQ below or to our Terms of Service.

How do we define Cheating?

Using any unauthorized third party programs which are not released by Garena, Modifying the game client, and/or playing in a modified game client in order to use functions that are nonexistent on the official game.

What is the definition of third party software/apks/etc for Garena Free Fire?

Using any unauthorized third party programs which are not released by Garena, Modifying the game client, and/or playing in a modified game client in order to use functions that are nonexistent on the official game.

I have spotted cheaters/ new scripts in a game. How do I report?

Please use the in-game Report function. Every reports counts, it allows us to quickly detect and ban these cheaters.

How does Free Fire punish cheaters?

So you’re a security researcher and would like to submit a report about an interesting security issue. Good news, Garena partner with Hackerone to manage our bounty program and you’re very welcome to sign up. You can contact us at XXX@garena.com. and expect our first response within a week.

* Do take note that this email address is only responsible for handling game security issues.
For game bugs, do approach Free Fire customer service.